Service plans

Pick a plan that matches how hard you run water.

Think of it like a service contract for your best line cook — someone shows up before small issues become cover-count disasters.

Book a service visit
Silver
Quarterly check-ins

SAR 1,150/ mo

Scheduled visits/yr: 4 / yr

Filter replacements: We swap filters — you buy parts

Emergency response: Someone calls you back within 12h

TDS audit reports: Twice-a-year snapshot

Priority dispatch: Standard queue

Parts discount: 10% off parts

Annual deep-service: Deep clean if you add it

Most popular
Gold
Every other month

SAR 1,850/ mo

Scheduled visits/yr: 6 / yr

Filter replacements: Core cartridges on us

Emergency response: 4h callback when it breaks

TDS audit reports: Quarterly PDF you can file

Priority dispatch: You jump the queue

Parts discount: 18% off parts

Annual deep-service: One deep service / year included

Platinum
Monthly engineer walk-through

SAR 2,650/ mo

Scheduled visits/yr: 12 / yr

Filter replacements: Filters and consumables covered

Emergency response: 2h on true emergencies

TDS audit reports: Monthly trend + alarm nudges

Priority dispatch: Named tech pool who knows your site

Parts discount: 25% off parts

Annual deep-service: Two deep cleans + steam trap check

Compare at a glance

Scheduled visits / yr

4

6

12

Filters on us?

Labor only

Core cartridges

Everything consumable

When it breaks, how fast?

12h callback

4h callback

2h on real emergencies

TDS paperwork

Twice a year

Quarterly PDF

Monthly + nudges

Who picks up the phone?

Standard queue

Priority

Named techs who know you

Parts discount

10%

18%

25%

Deep clean / steam check

Optional

1 included

2 + steam check

Book a service visit

Tell us what you need and when. Our team confirms within 2 business hours — no call centre, no ticket queue.